Contents Volume 36 (2002), No. 4



Authors
Page

Yvone J. Chandler, Margaret Aby Caroll:
Libraries and Librarians: The Key to Growth and Survival? The Relationship Between Corporate productivity and Information Services.

223

Valery E. Perry:
Putting Knowledge to Work Effectively: Assessing Information Needs through Focus Groups.

254

Martha K. Heyman:
Compromises along the Way: Balancing Speed to Market with Sustainability while Delivering Konwledge Management Services.

266

Beth C. Perell:
Keeping Knowledge Management Alive.

280

Annual Index.

285









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